Internal Communications Audit

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Internal Communications Audit

What is internal comms being asked to do in your organisation and why? How effective are the communication channels that your use internally? Where is the disconnect between what is used and what is actually needed?

To achieve your strategic plans, your employees have to be part of the solution. Keeping teams and individuals engaged and informed so that they understand the part they plan in the work you do is critical to organisational success.

So, are your internal communications methods helping you achieve that?

Our IC Audits address the challenges you face and, through a combinations of interviews, focus groups, channel reviews and research we uncover the communication disconnects in your organisation. We bring to the fore the issues causing disengagement, and make recommendations for short, medium and long term improvements

What will your IC Audit report give you?

  • Detailed information on the communication themes and barriers most affecting your employees
  • Insights from your leaders about which organisational objectives can be most affected by improving internal communications
  • Observations regarding the cultural reasons why communication and engagement experiences challenges
  • The mixture of communications channels you are using – and the pros and cons of each
  • The gaps in your communication channel mix – based on what employee feedback, behaviours and organisational need
  • An action plan to address the gaps in digital, physical and environmental communications


Each IC Audit is bespoke to an organisation, depending on how you currently structure Internal Comms and the challenges and opportunities you need an audit to explore.

A good indication of pricing for an IC Audit is between £5,000 and £7,000 + VAT. 


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